For editors & publishers
You got an email from us. Here is the check.
If you are here, chances are you just received an email pointing to something on a page you publish, and you are checking whether the sender is real. That is the right instinct, and this page exists for exactly that check.
The rules we follow
Every email we send follows the same rules.
No exceptions by campaign, by client, or by how busy the week is. If a message from us breaks one of these, we want to know: tell us.
- We write about one specific page and one specific, checkable issue: an outdated fact, a dead reference, an unlinked mention, or a clear gap. We state it plainly and point to something you can check without taking our word for anything.
- We identify ourselves as a commercial service engaged by the organization whose work is covered. We never pose as a reader, an academic, or a neutral third party.
- We suggest. We never demand, and we never follow a decline with pressure.
- If you do not reply, we may send a brief follow-up or two, and then we stop. Any reply, including a plain no, or an opt-out ends the thread immediately.
- We never offer money and we never ask for any. Not for corrections, not for links, not for placements.
- Every email carries our mailing address and a working opt-out, and an opt-out applies across every domain and address we send from.
- Every message is reviewed by a person before it goes out, and a person reads the replies.
Straight answers
The questions editors are most likely to ask.
Is the email I received really from you?
It is easy to check. A genuine Content Integrity email points to one specific page you publish and one specific, checkable issue on it: an outdated fact, a dead or missing reference, an unlinked mention, or a clear gap. It suggests a sourced fix you can evaluate yourself, includes our New York mailing address and a working opt-out, and never asks you for money, in any form. If the email you received does not match that description, it did not come from us. And if you are still not sure, send it through the contact form and we will tell you directly whether it is ours.
The email did not come from contentintegrity.org. Is it still you?
Possibly, yes. We send outreach from a small set of domains we own, kept separate from this website, and every one of those domains redirects here. Type the sender’s domain into a browser: if it does not bring you to this site, the email is not ours. The mailing address, the opt-out, and the standards are identical whichever of our domains the email came from.
Do you represent the organization mentioned in the email?
Yes, and we say so openly. Content Integrity is a commercial service, engaged and paid by the businesses and organizations whose work is covered. We never imply independence, neutrality, or watchdog status, in the email or anywhere else.
Why should I act on what you sent?
Only if the correction checks out. We include the source precisely so you can verify the fact independently, without taking our word for anything. If it does not hold up under your own check, disregard it. A suggestion that fails your check does us no good, which is why we only send what we can source.
Do you pay for corrections, links, or placements?
No. We do not pay for corrections, links, or placements, and we do not offer editors gifts or anything else of value. If anyone offers you money in Content Integrity’s name, they are not us, and we would want to hear about it through the contact form.
What do you get out of this?
Clients engage us to help keep the published coverage of their work accurate, current, and complete. That is the business model, stated plainly. You keep full editorial control at every point; our role ends at bringing you a documented issue and a checkable source, and what happens next is your decision.
How did you find this issue, and how did you get my address?
We read published coverage in the topics our clients work in, page by page, the way an editor would: looking for superseded statistics, factual errors, dead references, and clear gaps. Every email starts from a genuine problem on a real, existing page, never a manufactured pretext. Your address came from publicly available contact information for the publication or from reputable services that locate and verify work email addresses.
What if I disagree with your suggestion?
Then the page stands as you wrote it. Editorial judgment is yours, we accept the decision either way, and we do not follow up with pressure. If you want to tell us why the suggestion missed, we are glad to hear it, but no reply is expected.
How do I stop receiving emails from you?
Use the opt-out in any email we have sent you, or write through the contact form and tell us which address or which publication to remove. Opt-outs take effect promptly (within ten business days at the very latest) and permanently, and they apply across every domain and address we send from. We would rather lose the ability to reach you than earn a reputation for ignoring a no.
Who is behind Content Integrity?
A small editorial-services firm based in New York. Our mailing address is 99 Wall Street, Suite 5515, New York, NY 10005, the same one printed in every email we send. The fastest way to reach us is the contact form on this site.
What happens after I make a correction?
Nothing else is asked of you. We may check on our side that the page now reflects the current fact, and we note the outcome for the organization whose work is covered. Once we hear back from you, or see that the page has been updated, the thread ends: no follow-up campaign, no public announcement, no further email about that issue.
Can I ask you to review something?
Yes. If you would like us to check the facts or sources in a page you publish, send it through the contact form; if it falls in a topic we already work in, we are glad to take a look. We do not charge publishers or editors for anything, so there is no invoice waiting behind the offer.
Get in touch
Still have a question we did not answer?
Ask it through the form. A person reads every message, and a genuine question from an editor is answered quickly, usually within two business days.
We reply to every genuine enquiry.